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Archive for December, 2008

Houston’s Restaurants Gratuity Guide (Everyday Usability)

I never know how much to tip. Which is to say, each time I enjoy a nice meal served by a waiter/waitress at a restaurant, the meal’s end finds me silently calculating – and worrying about – the tip.  How much isread more

Gexa Energy Billing (Bad Usability/Customer Experience Review)

When I received my latest Gexa Energy bill recently, I expected it might be larger due to missed meter readings during Hurricane Ike. I’m not the only one. Today’s read more