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11 Best practices for doing Software Usability testing – I agree with most of what’s said, EXCEPT – or perhaps with a caveat – that you don’t need to record these sessions. I love watching live usability tests. Watching video of usability testing is second only to watching paint dry,… read more
UPA‘s World Usability Day 2009 is just around the corner.. now just six weeks away! Look for out for events throughout the world on November 12.
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If you read nothing else this week, read “Usability Testing Demystified” over at A List Apart.… read more
Too many companies create an online presence without really understanding what it is that their customer wants. They have an “if we build it they will come” attitude, and then they’re disappointed when customers don’t flock to their site.
The problem, of course, is inadequate planning. Among the questions… read more
Normal Modes is a user experience and usability testing company based in Texas. Normal Modes creates and fixes websites, software, and related experiences; conducts usability testing on mission critical website and software applications; and evangelizes the customer experience in our training programs.