UX, Usability Testing, & Website Coaching
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11 Best practices for doing Software Usability testing – I agree with most of what’s said, EXCEPT – or perhaps with a caveat – that you don’t need to record these sessions. I love watching live usability tests. Watching video of usability testing is second only to watching paint dry, but it’s often necessary to [...]
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UPA’s World Usability Day 2009 is just around the corner.. now just six weeks away! Look for out for events throughout the world on November 12.
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If you read nothing else this week, read “Usability Testing Demystified” over at A List Apart. (Kudos Dana Chisnell.)
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FTC: Bloggers must disclose paid product reviews.
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Derek Powazek [...]
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Too many companies create an online presence without really understanding what it is that their customer wants. They have an “if we build it they will come” attitude, and then they’re disappointed when customers don’t flock to their site.
The problem, of course, is inadequate planning. Among the questions they don’t ask themselves:
• What customer need [...]
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