Usability Lab

Normal Modes' primary office is located in Houston, Texas, inside the 610 Loop between Greenway Plaza and The Galleria. Our central location offers easy access to major business, shopping, arts and educational centers nearby.

Our state-of-the-art usability lab offers works both for traditional usability testing as well as remote usability testing & in the U.S. or anywhere in the world. We can even handle test recruiting using our extensive test volunteer database, or by recruiting from a list of list of customers your provide. Either way, we want to make sure we end up with the right users to get the data we need to make the project successful.

Normal Modes facilities and technology can be configured for:

In-House Usability Lab

Our facility has one fully instrumented research/observation suites supporting a variety of data collection needs. Normal Modes, of course, uses these facilities to support our own studies and also rents them, with or without our services, for client-run studies. Our research suites have the following specifications:

Participant Observation Room
(with separate external exit door.)		 19'x15'
Seating capacity for moderator plus participants 10+
Adjacent Control Room (sound proofed) 13'x11'
Seating capacity for observers 4-5
One-way mirror for observations
Broadband Internet connections
Cable TV
Wireless Internet connection for client use
Digital video screen capture of participant's screen
Video camera with pan, tilt, zoom; multiple cameras if needed
Multiple microphones, audio mixer
Projected computer display for participants
Video monitors, speakers for observers
Digital video recording of full screen or picture-in-picture;
audio recording of participant and moderator comments
Capabilities to interact with remotely located participants
Observational data logging software
Capability to edit AV "highlights" clips
Secure facility for proprietary client equipment and data
Free off-street parking
Second floor facility with wheelchair accessibility

Our facility also has a waiting area for study participants and small kitchenette stocked with beverages (ask us about our selection of tea) and healthy foods for participants and observers.

We've got the lab. We've got users. How can we help you?

Our goal is to get you prioritized, actionable answers that'll help your business achieve its objectives while creating an experience your customers will love.

Ready to get started? Our team of usability specialists can help you identify your users and decide what kind of usability testing will get you the best results. Contact us today for more information about how usability testing can help you increase customer satisfaction, while reducing costs and meeting business objectives.