User Experience Design Workshop

Learn UX on the Job Using the Case Study Method

Questions?

If you have questions about whether our onsite workshops are right for your organization, we're happy to help with honest answers.

 Call - 888.956.6337
 Email - info@normalmodes.com

Or, attend a FREE informational webinar

Webinar for onsite workshops
View Schedule

It is possible to plan, design and develop websites and applications that meet both your users' needs and achieve your organizational objectives. With the same user-centered design methods used in Normal Modes' client engagements, we'll teach you how in this case study-based workshop.

We emphasize practice over theory and provide tools that can be put to use on one of your team's existing websites or applications immediately. And our one-of-a-kind approach includes a follow up session two weeks after the workshop to review the final wireframes and discuss questions that have come up since the workshop.

In other words, instead of selling you fish, we're going to teach you to fish.

Who Should Attend

This workshop is specifically targeted at teams who aren't experienced designers — website and application backend developers, visual designers without UX training, project managers, product managers and related stakeholders. That's to say anyone involved with the strategy, research, design or development of websites and applications.

This is not a programming course; detailed knowledge of programming is not required.

What You'll Learn

Normal Modes' User Experience Workshop is a fast-paced, hands-on UX boot camp. We'll focus on these practical essentials:

  • Identify the characteristics of your users — their needs, fears and motivations
  • Organize content into intuitive navigation structures
  • Develop intuitive user experiences by avoiding common pitfalls
  • Evaluate user interface (UI) designs with research-based metrics
  • Calculate the ROI of UX

Taught by expert UX designers and usability consultants, this workshop includes lively discussions, real-life exercises and fully documented take-away materials.

We Come to You

The UX Workshop is offered onsite only. By bringing this workshop into your organization, we can use your website or application as a case study to talk about the specific UX, usability and related issues that matter to your organization. =

By the end of the workshop, your team will have identified existing problems as well as developed improvements to the user experience that can be implemented immediately.

Workshop Timeline

This workshop is offered in two formats:

A one-day workshop; 8:30 a.m.-5 p.m. with a 1-hour lunch break. $8,500 per team, including travel expenses.

OR

A two-day workshop; 8:30 a.m.-5 p.m. with a 1-hour lunch break. $12,500 per team, including travel expenses.

The amount of hands-on time with the case study and level of detail is different between the workshops. With both there is a 1-hour planning session ten days before and a 2-hour team follow-up meeting two weeks after the workshop.

In addition, all workshops include a survey of the case study website or application's users. The data collected from this survey will be used during the workshop.

Workshops are scheduled at a mutually agreed upon time.

Maximum of 15 participants. Additional participants extra.

Materials

Workshop materials include student manual, student workbook, paper, Post-it® notes, and Balsamiq Mockups, a rapid prototyping tool. (The good folks at Balsamiq provide each attendee with a free 30-day trial.)

Normal Modes provides all workshop materials, except student laptops.

Agenda

Case Study Agenda Philosophy: The case study method employed for this workshop uses an existing website or application as our in-class model, identifying and developing solutions that can be immediately implemented.

Kickoff Meeting

Ten days prior to workshop, we'll have a planning meeting to go over the workshop case study.

Day 1

Part I: Discovery

  • Why UX matters
  • User-centered design process
  • Heuristics (Exercise)
  • Task analysis
  • Personas (Exercise)

Part II: Information Architecture

  • Heuristics & common points of failure
  • Link design
  • Persistent navigation
  • Breadcrumbs
  • Sitemaps, Help & FAQs (Exercise)

Day 2

Part III: User Interface Design

  • Heuristics & common failure points
  • Goal: Intuitive, simple and elegant
  • Design patterns
  • User interface design and prototypes (Exercise with Balsamiq)
  • Interaction design (behavior)
  • Forms
  • Error messaging (Exercise with Balsamiq)
  • Content

Part IV: Research & Evaluation

  • Techniques
  • Communicating feedback

Phase V: Demonstrating Value

  • Calculating ROI

Follow Up Meeting

Two weeks after our workshop, the we'll have a follow up session to review the team's final user experience enhancements and discuss any questions that may have come up in the process.