Industry: Consumer & Retail
Charles Schwab
Loyal Charles Schwab customers and first time home buyers found the mortgage experience frustrating and slow. Normal Modes found an opportunity to develop a sample User Experience Review that shows how a good user experience can increase revenues and cut costs.
OPMOM
A difficult migration from ASP.NET to Drupal slowed the growth of a once vibrant community of parents. Normal Modes reviewed the website's functionality and user interface design, and made recommendations to improve advertising revenue and enhance the user experience.

