Our Work
Acuity Scheduling
An online appointment scheduling services whose users were finding the tool "either incredibly easy to useor incredibly hard to use."
Charles Schwab
Loyal Charles Schwab customers and first time home buyers found the mortgage experience frustrating and slow. Normal Modes found an opportunity to develop a sample User Experience Review that shows how a good user experience can increase revenues and cut costs.
OPMOM
A difficult migration from ASP.NET to Drupal slowed the growth of a once vibrant community of parents. Normal Modes reviewed the website's functionality and user interface design, and made recommendations to improve advertising revenue and enhance the user experience.
Auction Software Usability (PDF)
The ease in which customers can interact with a website or software program not only contributes positively or negatively to their experience but also can significantly impact a company's revenue.














